Faqs
FAQs
Jewelry
1. Is the coral natural?
Yes. All our jewelry is handcrafted from genuine Mediterranean Red Coral (Corallium Rubrum). Each piece includes a certificate of authenticity.
2. Is every piece handmade?
Yes. Every piece is handcrafted by experienced artisans.
3. Does the jewelry include a certificate?
Yes. Every order includes a certificate of authenticity.
4. Will my jewelry look like the photos?
Yes, with slight natural variations due to genuine coral.
5. How do I care for coral jewelry?
Keep away from chemicals and clean with a soft cloth.
6 .What is gold filled
Gold Filled is a premium jewelry material made by permanently bonding a thick layer of 14-karat gold to a base metal, usually brass, using heat and pressure.
By law, Gold Filled contains 1/20 of its total weight in real gold (5%), which is 15 to 25 times more gold than standard gold-plated jewelry.
This makes Gold Filled jewelry much more durable, more resistant to wear, and able to retain its beautiful appearance for many years with proper care.
Orders
1. How do I place an order?
Add products to your cart and complete checkout.
2. Can I modify my order?
Yes, before shipment.
3. Can I cancel my order?
Yes, before shipment.
4. How do I track my order?
Once your order has been shipped, you will receive a tracking number by email or WhatsApp, allowing you to track your package until delivery.
5. What if my address is wrong?
Contact us immediately.
Shipping
1. Do you deliver throughout Algeria?
Yes, to all 69 wilayas.
2. Do you ship internationally?
Yes, to many countries.
3. Delivery time?
2–7 business days in Algeria; 7–15 internationally.
4. Is shipping free?
Free in Algeria for orders over 20,000 DZD.
5. Which couriers do you use?
Trusted delivery partners depending on the destination.
